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Privacy Policy

Last updated: August 4, 2026

Xrio respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website, submit an inquiry, or otherwise communicate with us.

1. Scope of This Policy

This Privacy Policy applies to personal information collected through the Xrio website and its contact forms.

It does not apply to third-party websites, platforms, or services that may be linked from our website. Those services are governed by their own privacy policies.

2. Information We Collect 

Information You Provide

When you submit a contact form or communicate with us, we may collect information such as:

  • Your name

  • Email address

  • Company or organization

  • Project or inquiry details

  • Information included in your message

  • Files or reference materials you choose to provide

Providing this information is voluntary. However, if you do not provide the required information, we may not be able to respond to your inquiry.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our website platform or service providers, including:

  • IP address

  • Browser and device type

  • Operating system

  • Date and time of access

  • Pages visited

  • General website activity

  • Security and system logs

This information may be used to maintain website functionality, security, reliability, and performance.

3. How We Use Personal Information 

We may use personal information to:

  • Respond to inquiries and requests

  • Evaluate potential projects or collaborations

  • Communicate about materials, services, projects, or partnerships

  • Provide information requested by visitors

  • Operate, maintain, and protect our website

  • Prevent misuse, fraud, or security incidents

  • Maintain internal business and communication records

  • Comply with applicable legal or regulatory obligations

  • Improve our website and visitor experience

We will not use personal information for purposes materially different from those described in this Privacy Policy without providing appropriate notice or obtaining consent where required.

4. Legal Bases for Processing

Where applicable law requires a legal basis, we may process personal information based on:

  • Your consent

  • The need to respond to your request or take steps toward a potential business relationship

  • Our legitimate interests in operating our website and responding to business inquiries

  • Compliance with legal obligations

  • The protection of our rights, systems, users, and services

You may withdraw consent at any time where processing is based on consent. Withdrawal will not affect processing that occurred before the withdrawal.

5. Cookies and Analytics

Our website is built and hosted using Wix. Wix may use essential cookies and similar technologies required for website functionality, security, fraud prevention, system monitoring, and platform operation.

Xrio does not currently use additional analytics, behavioral advertising, or marketing tracking tools.

If we introduce analytics, advertising, or other non-essential tracking technologies in the future, we may update this Privacy Policy and provide a cookie notice or consent controls where required by applicable law.

You may also manage cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.

6. How We Share Personal Information

We may share personal information only when reasonably necessary with:

  • Website hosting and technology providers, including Wix

  • Email, cloud storage, and IT service providers

  • Professional advisers, such as legal or accounting advisers

  • Government authorities or other parties when required by law

  • Parties involved in protecting our rights, property, systems, or users

  • A successor organization in connection with a merger, restructuring, sale, or transfer of business assets

Service providers may access personal information only as necessary to provide services to us and are expected to handle the information in accordance with applicable contractual and legal requirements.

Xrio does not sell or rent personal information.

7. International Data Transfers

Because our website serves visitors globally and uses international service providers, personal information may be stored or processed in countries or regions outside your place of residence.

Privacy and data protection laws in those locations may differ from those in your jurisdiction. Where required, we will take reasonable steps to ensure that international transfers are handled using appropriate safeguards.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Respond to and manage an inquiry

  • Maintain relevant business records

  • Manage an ongoing or potential business relationship

  • Resolve disputes

  • Protect our legal rights

  • Meet legal, accounting, or regulatory requirements

When personal information is no longer required for these purposes, we will take reasonable steps to delete, anonymize, or securely dispose of it.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure.

10. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Ask whether we hold personal information about you

  • Request access to or a copy of your personal information

  • Request correction or completion of inaccurate information

  • Request deletion of personal information

  • Request that we stop or restrict certain processing

  • Object to certain uses of personal information

  • Withdraw consent where processing is based on consent

  • Request information about how your data is used or shared

  • Lodge a complaint with an appropriate data protection authority

These rights may be subject to legal limitations or exceptions.

To exercise a privacy right, please submit a request through the Contact page of this website and include “Privacy Request” in your message. We may need to verify your identity before processing the request.

11. Children’s Privacy

This website is intended for business and general informational purposes and is not directed toward children.

We do not knowingly collect personal information from children where parental or guardian consent is required by applicable law. If you believe a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.

12. Third-Party Links

Our website may include links to third-party websites or social media platforms.

Xrio is not responsible for the privacy, security, content, or data-handling practices of third-party services. We encourage visitors to review the privacy policies of those services before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, technologies, or legal obligations change.

The revised version will be posted on this page with an updated “Last updated” date. Material changes may be communicated through an additional notice where appropriate.

14. Contact Us

For questions about this Privacy Policy or requests concerning your personal information, please contact Xrio Ltd. through the Contact page on this website.

Please include “Privacy Request” in the subject or message so that we can identify and respond to your request appropriately.

+886 82626166

1F., No. 73, Ln. 219, Minzu Rd., Banqiao Dist., New Taipei City 220

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Copyright © 2026 Xrio by Efaygroup

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